West
Bend Cookware, a division of Regal Ware, Inc., respects your personal
privacy and is committed to adhering to federal and state privacy
laws and industry guidelines in order to protect you and your identity.
This privacy policy ("Privacy Policy") describes how we handle the
personal information that you provide to us on this site (the "Web
Site"). This Privacy Policy applies only to this U.S. Web Site and
not to any other West Bend, Regal Ware, Inc., or third party sites
that may be accessible from here.
After reading this Privacy Policy, which is incorporated into and
is a part of the Web Site's Terms of Use,
you will know:
- What information West Bend collects from you
.
- How West Bend uses your information .
- What choices you have about how West Bend
treats your information .
- How West Bend protects your privacy
.
- What West Bend does about children visiting
the Web Site .
- How you can contact West Bend.
Please be sure to read this Privacy Policy before using the Web Site
or submitting information to us. Our Privacy Policy may change from
time to time and your continued use of the Web Site constitutes acceptance
of such changes, so please check this area periodically for updates
to this Privacy Policy.
1. INFORMATION WEST
BEND COOKWARE COLLECTS FROM YOU
Active Information Collection
Like many other web sites, we actively collect information from
our visitors both by asking specific questions on the Web Site and
by permitting you to communicate directly with us via online forms
and e-mail. Some of the information that you submit may be personally
identifiable (that is, information that can be uniquely identified
with you, such as your name, business name, address, phone number,
fax number, e-mail address, etc.).
When you visit the Web Site or interactive advertisements, we
will not collect any personally identifiable information about you
unless you provide it to us voluntarily. The Web Site or interactive
advertisements may invite you to submit names, e-mail addresses
or addresses of others in connection with certain promotions or
offers that appear on the Web Site or interactive advertisements,
including offers to obtain additional product information through
an authorized independent distributor. If you opt not to provide
us with personally identifiable information, you still can visit
the Web Site, but you may be unable to access certain options and
offers.
West Bend does not have control over the privacy policies applied
by any other party that you may disclose information to. Third party
sites linked from the Web Site are not under the control of West
Bend and we are not responsible for their content or privacy policies.
If you would like information on any other party's privacy policy,
you should contact that party directly, and we encourage you to
do so.
If you register with the Web Site in order to gain access to certain
Web Site features, during the registration process we may ask for
both personal and demographic information, all of which are generally
required in order to complete the registration. We also may ask
you for other optional information. Users who provide this information
and register can benefit from access to additional information about
West Bend products and other features that West Bend may offer from
time to time.
Passive Information Collection
As you navigate through a web site, certain information can be
passively collected (that is, gathered without you actively providing
the information) using various technologies and means, such as navigational
data collection. Our system also automatically gathers information
about the areas you visit on the Web Site and collects operational
information about the technology you use, such as your internet
browser, type of computer, operating systems, Internet service providers,
and the domain name of the web site from which you linked to the
Web Site or advertisement.
We passively collect information to understand which areas of
the Web Site are most popular, which areas may require improvement,
and which technologies are being used by our visitors. This information
helps us to update and improve the Web Site. We also use this information
for security purposes, to detect and to block security breaches,
and to provide you with a safe online environment.
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2. HOW WEST BEND USES
YOUR INFORMATION
West Bend uses your personal information to enhance the operation
of the Web Site and to allow you to use all of its features.
Your contact information (name, address, e-mail addresses, and
phone number) will be used for the purposes for which you supplied
it to us (e.g., registering products, happy customer club) and to
send you related notices. From time to time we may also send you
notices of special events and our newsletter. We will not sell or
rent your personal information to third parties.
Further, West Bend may store and process your personally identifiable
information to better understand your needs and how we may improve
our products and services, and we may use your personally identifiable
information to send you marketing or promotional materials or other
information, or respond to your comments or requests for information.
We may also enhance or merge personally identifiable information
with data obtained from third parties for the same purposes. At
times, if you direct comments to us or if you request information
from us, we may ask you to verify where you live so that we can
be assured that the response or information we provide is appropriate
for your country of residence. Since the only way we sell some of
our products is through authorized independent distributors, when
you request additional product information, we will share the personally
identifiable information that you submit with the West Bend distributor
in your home geography. This distributor may not be governed by
the same privacy policy as this Web Site. If you would rather that
we did not share your personally identifiable information with the
West Bend distributor in your home geography please do not submit
information to the Web Site.
West Bend does not otherwise distribute to third parties your
personally identifiable information. West Bend, however, will have
no liability for disclosure of information obtained due to errors
in transmission or the unauthorized intervention of third parties.
West Bend may provide aggregate statistics about our customers,
online traffic patterns, and related information to reputable third
parties, but these statistics will not include any personally identifiable
information. West Bend reserves the right to disclose user information
in special cases when we have reason to believe that disclosing
the information is necessary to identify, contact, or bring legal
action against someone causing injury to or interference with our
rights or property, other Web Site users, or anyone else who could
be harmed by such activities. We may disclose personal information
without notice to you in response to a subpoena, or when we believe
in good faith that the law requires it, or to respond to an emergency
situation.
Although West Bend does not currently rent, sell, or otherwise
share your information with third parties for purposes unrelated
to the Web Site, it may do so in the future. If you do not want
your information to be shared, you should contact us at info@westbendcookware.com
as described in Section 3.
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3. CHOICES YOU
HAVE ABOUT HOW WEST BEND USES YOUR INFORMATION
We have created mechanisms to provide you with the following control
over your information:
You may send us an e-mail message at info@westbendcookware.com
to request access to, correct or delete any personal information
that you have provided to us. You also may opt out of having your
e-mail address used for promotional purposes by West Bend. This
opt out does not apply to information provided to West Bend as a
result of a product purchase, warranty registration, product service
experience or other transactions. If you no longer wish to receive
information or promotional materials from us by e-mail, you may
opt out of receiving these communications. We offer two methods
for such opt-out choices. If we have sent you a promotional e-mail,
you may send us a return e-mail asking to be omitted from future
e-mail distributions. You may also send us an e-mail stating your
request addressed to info@westbendcookware.com.
You should review this Privacy Policy carefully because if you
do not agree with our practices your ultimate choice is not to use
the Web Site. Remember, by using any part of the Web Site, you accept
and agree to our privacy practices. If we update this Privacy Policy,
your continued use of the Web Site (following the posting of the
revised Privacy Policy) means that you accept and agree to the terms
of the revised Privacy Policy.
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4. HOW WEST BEND
PROTECTS YOUR INFORMATION
We work hard to protect your personal information. We use both
technical and procedural methods to maintain the integrity and security
of our databases. We have made a substantial investment in server,
database, backup, and firewall technologies to protect the information
provided to us. West Bend is committed to keeping secure the data
you provide us and will take reasonable precautions to protect your
personally identifiable information from loss, misuse or alteration.
Agents or contractors of West Bend who have access to your personally
identifiable information in connection with providing services for
West Bend are required to keep the information confidential and
are not permitted to use this information for any purpose other
than to carry out the services they are performing for West Bend.
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5. WHAT WEST BEND
DOES ABOUT CHILDREN VISITING THE WEB SITE
The Web Site is not intended for children under the age of 13.
We will not knowingly collect information from site visitors in
this age group. We encourage parents to talk to their children about
their use of the Internet and the information they disclose online.
If a child has provided us with personally identifiable information,
a parent or guardian of that child may contact us via e-mail at
info@westbendcookware.com
if they would like this information deleted from our records. We
will use reasonable efforts to delete the child's information from
our databases.
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6. HOW YOU CAN
CONTACT WEST BEND
If you have submitted personally identifiable information through
the Web Site or an interactive advertisement, or if someone else
has submitted your personally identifiable information through the
Web Site or an interactive advertisement, and you would like to
have that information deleted from our marketing databases, please
contact us via e-mail at info@westbendcookware.com.
If you have any questions, comments, or concerns about this Privacy
Policy or the information practices of the Web Site, please contact
us at:
INFORMACIÓN
DE CONTACTO
West Bend Cookware Customer Service
1675 Reigle Drive
Kewaskum, WI 53040
Phone: 262/626-2121
e-Mail: info@westbendcookware.com